Arrive 25 minutes before the scheduled boarding time.
The customer will lose the right to any claim, refund, or reimbursement if they do not present themselves at the meeting point at the indicated time on the day of the activity, or if they voluntarily leave the route once it has begun.
The customer can cancel their reservation up to 24 hours in advance.
Routes and schedules of the activities may be affected by weather and/or technical reasons, or even be suspended.